Privacy policy
We collect what we need to run campaigns for our clients and nothing more. We don’t sell personal information.
This policy covers growtoro.com, the Growtoro client portal and the outreach we send for our clients. It’s from Growtoro LLC (“Growtoro”, “we”).
What we collect
- When you ask us to start a campaign: your website, your email, any notes you add, and technical details like your IP address, which we use to stop spam.
- When you use the client portal: your email, when you log in, your campaign settings and the actions you take, like flagging a buyer or changing your cap.
- When you pay: Stripe collects and stores your card. We see only the card brand and last 4 digits.
- People we email for our clients: business contact details (name, job title, company, work email and public business profiles) from business data providers, and the replies people send us.
How we use it
- To run, review and improve our clients’ campaigns.
- To pass along people who reply with interest. When someone replies asking about a client’s products, we share their contact details and the conversation with that client so they can follow up.
- To log you in, bill you and send you account emails, like new buyer alerts and your Friday report.
- To measure our own ads. Our marketing pages use the Meta Pixel. It isn’t used inside the client portal.
If we emailed you
You can opt out anytime by replying and asking us to stop, or with the opt-out option in the email. We’ll stop and keep you on a do-not-contact list so it sticks. You can also email support@growtoro.com to ask what we hold about you or to have it deleted.
Cookies
The client portal uses one login cookie, which it needs to work. Our marketing pages use Meta Pixel cookies to measure ads. You can block cookies in your browser settings.
Who helps us run Growtoro
We use trusted providers to host and run our service: Vercel (hosting), Neon and Upstash (databases), Resend and Google Workspace (email), Stripe (payments), Explee (outreach and replies) and Meta (ad measurement). They only use the data to provide their service to us.
How long we keep it
We keep account and billing records while your account is open and as long as tax and accounting rules require. Outreach data is kept while a campaign runs, and opt-outs are kept so we never email that person again.
Your choices
Email support@growtoro.com to see, correct or delete your information. We’ll answer within 30 days.
Security
Everything travels over encrypted connections, access is limited to the people who need it, and card details stay with Stripe.
Changes
If we change this policy, we’ll update the date above. Big changes will also go out by email to clients.
Contact
Growtoro LLC
Brendan Ward, Founder
support@growtoro.com
8 The Green, Suite 15521, Dover, Delaware 19901